Forgot username info

If you have forgotten your user name then you can retrieve it (provided your email address registered at CACH-All is valid & active) – please follow the steps below.

Step 1. Click the ‘Forgot your username?’ link below the logon boxes

This will then display a screen asking for you email address (see below). If the email address registered with CACH-All is no longer active or you have forgotten it then you cannot use this function and will have to contact This email address is being protected from spambots. You need JavaScript enabled to view it. for further help.

Step 2. Enter your email address and click submit, you will then see the page below and should receive an email

Step 3.

You should see an email in your inbox from CACH-All webmaster as below.

Please ensure that you check your junk/spam folder as sometimes these emails will be treated as junk.

Open the email

Step 4. the email will be similar to below containing your user name. You can now use this to log in or use the reset password function.